📜 Refund & Cancellation Policy

This is a one-time charge that will appear on your statement as BEST PROMO BOOKS.

We want our clients to be satisfied with our services. However, due to the nature of digital and creative work, we have a specific refund and cancellation policy.

1. Eligibility for Refund

Refunds may be issued under the following conditions:

  • If no work has started after payment.

  • If a duplicate payment was made by mistake.

  • If a technical error on our side prevents delivery of services.

2. Non-Refundable Cases

Refunds will not be granted if:

  • Work on your project has already started.

  • The service has been fully delivered.

  • You change your mind after services have begun.

  • Delays occur due to lack of response or incomplete information from your side.

3. Partial Refunds

In rare cases, if the work delivered does not meet the agreed scope, a partial refund may be considered after reviewing the situation.

4. Revisions & Adjustments

  • All packages include a set number of revisions.

  • If revisions exceed the limit, additional charges may apply.

  • We encourage clear communication to ensure satisfaction.

5. Cancellation Policy

  • You may request a cancellation before work has started.

  • Once the project begins, cancellation will not be eligible for a refund.

6. Contact for Refunds

To request a refund or cancellation, contact us at:
✉️ [email protected]